Wednesday, May 29, 2013

For Your Tool Kit

My recent items (5 Last) "Measure It To Manage It", Simple Stats To TrackGauging Your Growth and Radio Management Vital Signs attracted a helpful, welcome response from Andrew Curran, COO at DMR:
Love your series of areas to measure. 

Since you mentioned having people start a spreadsheet, I thought I’d share with you one that we developed with a variety of Key Performance Indicators in mind. 

Feel free to pass it along (click to download the xls)

One tab is a detailed view and one tab is a top line management view.
A new acronym to add to your vocabulary:  "KPI."

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