Love your series of areas to measure.A new acronym to add to your vocabulary: "KPI."
Since you mentioned having people start a spreadsheet, I thought I’d share with you one that we developed with a variety of Key Performance Indicators in mind.
Feel free to pass it along (click to download the xls).
One tab is a detailed view and one tab is a top line management view.
THIS BLOG HAS MOVED TO ... - ...the A&O&B website. Link to all our blogs and articles - new and old - here Link to the A&O&B homepage here Thanks!
3 years ago