Friday, May 15, 2015


Fred Jacobs' latest blog post, as usual, inspired me into action, especially after I read the response to it by legendary LA GM Roy Laughlin (click the link to read that too).  
I wrote:

There’s no question that Roy Laughlin is a genius and built a lasting dynasty that continues to dominate the Southland thanks to the amazing teams he managed over the years, but before we do a complete 180 lets really study how our streaming listeners use us across all our platforms.

Now that Voltair has “proven” (to me at least) that PPM technology misses a lot of usage, it is tempting to go backward to what we did before, but the industry embraced PPM because of the many flaws of the old diary, not the least of which is the move from landline phones to mobile devices.

Let’s accept that the landscape has completely changed and make use of all the tools in our kit to understand what aspects of our programming work best in each potential venue and customize our content to make the most of all the ways our target is using and will use the new and old technologies based on adoption and usage.

Just as NPR has employed Podcasting to move from their “non-commercial” crowd-source funding over the air analog model to become commercial competition for traditional radio, all of the audio business simply must be open to new business models the internet is opening up.

Since anyone who has seen minute-by-minute reports of streaming usage at local radio stations and compared them to Nielsen PPM data in the same time period know that the two track each other quite accurately, let’s hope that a new, more reliable audience measurement matrix evolves soon that can combine everything we now know about how listeners behave, both quantitatively and qualitatively.

PS:  Do you "like" A&O&B on Facebook? If not, you're missing a lot.