Two in three "Brand Sirens" care about the brands they use, seven in 10 say they love some brands, and two-thirds of those surveyed feel there are important differences between brands. In addition, the study found that young people actually want to be brand-loyal; in fact, 43 percent of the Brand Sirens wish they could find brands they could stick with and more than 40 percent would switch brands if another brand came onto the market that seemed more enticing.
Even more striking, among the Brand Sirens surveyed, 82 percent indicated that they talk about brands with their friends; 87 percent enjoy sharing information about brands; 85 percent appreciate brands that keep their promises; and more than half (54 percent) wish they could find brands to stick with. In addition, 70 percent of those surveyed send e-mails to friends about products and services, and 77 percent post reviews and product feedback online.
The research suggests that Brand Sirens are uber-influencers who indulge in passions and interests around which they develop a specific expertise. These passions motivate them to search all available sources for updates and developments in their areas of interest, and lead to in-depth knowledge about the products and services, and brands related to their interest areas. As a result, they become experts not only about a particular topic, but also the products that serve that interest and the brands within those categories. In fact, the study found that "the majority of Brand Sirens believe they are smarter than the brands or marketers themselves," observed Pip Marquez De La Plata, vice president, marketing, CNET Networks Entertainment.
The study also underscored how much this group values authenticity and candor in marketing with 6 in 10 (58 percent) participants saying they are pleasantly surprised when they discover a brand that lives up to its promises, and 7 in 10 (67 percent) indicating they will spend more to purchase a brand they know and trust.
-- Media Post reporter Tobi Elkin
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